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Our History

AAR Group is marking 33 years in Kenya since its inception in 1984 and with it is the satisfaction of a dream-lived-on as envisioned by its founders. AAR has a long, robust history and its services were accident and medical evacuation by road and air within the country. AAR has grown and offers a diverse portfolio of services and in line with this, company’s name has changed more than once, but has always retained its values of quality, innovation and excellence.

Our Mission

We provide healthcare solutions that make a difference to life.

Our Vision

To be the provider of choice for innovative and quality healthcare solutions in Africa.

What Makes Us Different

AAR Healthcare Kenya Limited is a subsidiary of AAR Healthcare Holdings Limited operating in Kenya as one of the leading medical service providers in the country. As pioneers in the provision of private healthcare in the region, AAR’s success has largely been driven by our people and their commitment to always offer high quality and affordable healthcare – by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth.

Core values are not descriptions of the work we do or the strategies we employ to accomplish our mission. The following are our core values:-

• Nurturing
• Excellence
• Integrity
• Heritage

Our Quality Promise

AAR Healthcare is the leading private healthcare provider, specializing in outpatient care. Through a world-class network of Outpatient Centers across East Africa, we provide centers of excellence in healthcare. Our dedication to providing care at the highest level is reflected in our transparent approach to reporting our quality data and treatment outcomes. We believe that this evidence-based approach is the only true way for us to demonstrate our value to our patients.

Your safety and best health are our first priority. We guarantee you caregivers who have your best interests at heart, technology, equipment and an environment designed to perform with the highest standards of safety and effectiveness.

AAR Healthcare is committed to providing quality care that is safe, timely, efficient, effective, equitable, accessible and patient-oriented. By following the most up-to-date medical evidence, measuring and analyzing our data and constantly improving our practices based on that data, we work towards the best possible outcome for each patient who comes through our doors.

This is Our Quality Promise to you.

Our Employees

We pride ourselves in our staff. Our team of over 300 trained healthcare professionals in Kenya is our strongest resource. Our high level of skill among our staff ensure that our clients get the most efficient and expedient service whether in our clinics or when using any of our healthcare services. Our main goal is to build a culture of care that is integrated at all levels within the organization.

Our Technology

Our integrated information system provides accurate and continuous medical care for clients within the East Africa region giving us competitive advantage and enhanced service delivery resulting to better health outcomes. With our automated technology, we are able to map out both preventative and curative healthcare solutions. Crucial information that gives us an upper hand in adapting tailor-made solutions targeted at both our corporate and individual clients leading to improved health index across the board e.g. preventative health talks organized for our corporate members

Regulatory Compliance

I. Corporate Governance: AAR is committed to the principles of accountability, transparency and integrity from the board level. From the onset, company governance at AAR starts from having ethical people directing and managing the company.

We are committed to carry out our work observing the highest standards of integrity and ethics through honorable business practices and compliance with the oath of life and the governing laws of the land. We aim to make a positive and significant impact not only to our business but to the productivity and growth of healthcare sector.

II Waste Disposal: AAR has contracted the services of a NEMA licensed Medical Waste Disposal Provider for disposal of hazardous waste in compliance with NEMA’s laws and regulations. AAR is keen in protecting people and the environment from the risks associated with biohazards. AAR has put in place guidelines to decrease the threat of exposure of contaminants and disease, safeguarding both the clients and staff working in our centers.

Our Clinic Designs & Layout

Our clinics are designed with the patient’s needs in mind;

• All our clinics are located in premises where adequate ventilation, clean and safe water and sanitary facilities are readily available.
• All consultation rooms are fitted with hand washing sinks to avoid cross infections.
• Computers in the consultation rooms are well positioned to maintain one-on-one dialogue with our patients whilst referring to the computer data/files when necessary.
• The rooms are sized to accommodate easy wheelchair access.
• The room layout is to provide “staff” and “patient” zones to afford patient privacy.