Offer you superior health care regardless of race, tribe, and nation of origin, sex, age, financial status, religious beliefs and cultural preferences.
Treat you with respect and courtesy at all times.
Respect your personal privacy and handle your medical records confidentially.
Identify ourselves at all times when we serve you.
Provide you with information about your diagnosis and treatment plans in a manner you easily understand, with explanations of alternatives including risks, benefits and burdens of each.
Allow you to participate in decisions involving your health care and give informed consent to treatment.
Allow you, when the need arises to seek a second opinion.
Engage you and encourage you to give us feedback on the services we offered you.
We expect you to:
Take care of your health by adopting a healthy lifestyle and honoring prescribed treatment plans.
Provide us with relevant, accurate information to facilitate your management.
Show respect and courtesy to other patients and staff; and to protect the environment.
Express any concerns through the right channels confidentially.
